Frequently Asked Questions
Everything you need to know about your TYESO experience.
What materials are used in TYESO bottles?
All TYESO drinkware is crafted from high-quality, food-grade 304 stainless steel. Our products are 100% BPA-free and feature double-wall vacuum insulation to keep your beverages at the perfect temperature for hours.
How long can TYESO tumblers keep drinks cold or hot?
Our advanced vacuum insulation technology typically keeps beverages icy cold for up to 24 hours and steaming hot for up to 12 hours, depending on the specific model and external environment.
Are TYESO products dishwasher safe?
To preserve the integrity of the vacuum seal and the vibrant powder-coated finish, we recommend hand washing your TYESO bottles with mild soap and warm water. Lids and straws are generally top-rack dishwasher safe.
What is your shipping policy?
We process orders within 1-2 business days. Shipping times vary by location but typically range from 3-7 business days for domestic orders. You will receive a tracking number via email as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unused items in their original packaging for a full refund or exchange. Please contact our support team to initiate a return.
Do you offer bulk or corporate gifting discounts?
Yes, we provide special pricing for bulk orders and corporate branding. Please reach out through our Contact Us page with your quantity requirements for a personalized quote.